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COVID-19 Update For Our Valued Guests

COVID-19 UPDATE

UPDATED 2/10/22

Update based on new Guidance from NYS on mask wearing:

As of 2/10/22 the NYS mask mandate has been lifted and masks are no longer required.

Thank you for choosing the Old Forge Camping Resort!  Our private campground is OPEN.  Reservations may be made online or over the phone. Click here or call 1-800-CAMPING or 315-369-6011 for reservations.

We take the health and safety of our guests and team members seriously. In this time of uncertainty during the COVID-19 pandemic, we assure you that your safety and comfort remain our highest priority.  We are committed to providing exceptional service and safety for our guests, team members and community.

We are closely monitoring the COVID-19 situation through New York State, the Centers for Disease Control and Prevention (CDC) and other agencies to ensure we are implementing recommended and required guidelines and mandates.  This is a dynamic situation that is evolving daily. We are prepared to make changes as necessary.

Details of our COVID-19 Plan & Policies are provided below.  We appreciate compliance from all guests with our policies set forth in light of COVID-19, so that we may continue to provide a camping experience for everyone into the foreseeable future. Do your part, if you are sick, please stay home. If you are visiting businesses in our community, please respect their policies and wear your mask in public spaces if required.  We are all in this together. Thank you for your cooperation!

Old Forge Camping Resort Expectations, Policies and Procedures

Prior to Arrival

Express Check-In is available and we ask that you take advantage of it, if possible, to speed up check-in time and minimize contact.  Please call 315-369-6011, prior to your arrival day,  and we will be happy to assist you with Express Check In.  Be prepared to provide us with the number of guests/pets in your party, license plate number(s) and to make payment in full.

During your stay our staff will be working diligently to clean, sanitize, and disinfect all common surfaces and touch points throughout the property, including the main lodge and all bathhouses.

HOUSEKEEPING CLEAN GUARANTEE

We currently use cleaning products and protocols which meet EPA guidelines and are CDC approved for use and are effective against viruses, bacteria and other airborne and bloodborne pathogens. We are working with our vendors, distribution partners and suppliers to ensure uninterrupted availability of these cleaning supplies and the necessary PPE’s.

All cabins and cottages are fully cleaned, sanitized and disinfected prior to each guest’s arrival.

Bathhouses will be closed once a day for a deep clean/sanitize/disinfect and disinfected numerous times throughout the day on common touch points.

Hand sanitizing stations are located at Main Lodge entrance and exit doors, reservation desk, camp store check out and both dump stations.

Plexiglass shields are hung at the Main Lodge reservations desk and Camp Store checkout.

Signage on all common area doors, aka Main Lodge/all Bathhouses, etc. that masks are required and reminders to wash hands.

CANCELLATION POLICY

Normal cancellation policies will remain in place unless we are closed per state mandate.

TEAM MEMBER PROCEDURES

All team members are required to wash their hands often and use hand sanitizer.

If you have any questions or concerns during your stay, please check with any manager.

Sincerely,

The Team at Old Forge Camping Resort

 

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